9am to 11pm daily

SELF-COLLECTION

  • Self-collection can be available as soon as next day 2pm.
  • We will update you on the progress and contact you to arrange.
  • Tai Seng MRT Station or area.
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    LOCAL DELIVERY

  • Free standard delivery for all online-built terrariums, to a single location in Singapore. 2-4 days, between 12pm-10pm, usually in the evenings.
  • Delivery to Sentosa, Jurong Island, outer-lying islands, or restricted access areas will incur surcharge. If security clearance is required, please inform us in advance.
  • Please ensure correct address and that the management (if any) regulations at the address provided allows for delivery access. In the event of a failed delivery due to restrictions at your delivery address, the item(s) will be returned to us. Additional delivery fees may be charged for re-delivery service.
  • In the event of delivery delay due to unforeseen circumstances, we will contact you as soon as possible.
  • If no one is available to receive the items at the delivery address, we will contact you and leave the items at the doorstep or as directed.
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